Dialpad - Managing Spam and Blocked Contacts

Un-mark as Spam

If an interaction appears as spam but isn't, Dialpad makes it easy to unmark the interaction to ensure it isn’t flagged again.

To unmark an interaction as spam, go to your Dialpad app:

1. Navigate to your Inbox and select Spam

2. Hover over the message, then select Options > Not Spam

Manage blocked contacts & numbers

To manage blocked contacts and numbers, head to your Dialpad app:

1. Navigate to Contacts

2. Select Blocked

   

3. Select the name of the blocked contact/number

4. Select Unblock from the banner at the top of the conversation thread, or select Unblock contact from the contact profile on the sidebar

Note

Blocking a contact will block voice calls, SMS/MMS messages, and faxes.

Visit this Help Center article to learn more about blocking a number.