Dialpad - Automatic Call Blocking (Spam)

Creation date: 2/23/2026 7:17 AM    Updated: 5/13/2026 5:05 PM   automatic call blocking dialpad spam

Automatic spam blocking

Dialpad relies on the spam score tied to inbound calls to determine whether or not to allow them to reach an individual user. Inbound calls with a spam score of 100 (the highest possible) are automatically blocked from reaching users in Dialpad.

Reliable third-party sources feed information to Dialpad on each inbound call, declaring the spam score.

If a caller or sender is being sent to spam due to our automatic spam prevention, adding them as a contact will prevent them from being blocked.